FAQ
FAQ
How does Big House Farm delivery work?
Experience the convenience of farm-fresh goodness delivered straight to your doorstep with our hassle-free delivery service. At Big House Farm, we take pride in bringing our premium chicken products directly from our farm to your front door, ensuring unparalleled freshness and quality with every order.
Our delivery schedule is designed with your convenience in mind. We offer deliveries twice a week, on Sundays and Tuesdays, so you can plan your meals with ease. If you’re not available to receive your delivery, no worries! Simply leave a cooler out with freezer packs, and our friendly delivery team will ensure that your chicken stays cool and fresh until you return.
We believe in transparent pricing and fair delivery fees. For deliveries within a 20-mile radius of our farm, we charge a nominal fee of $8. If you’re located further out, we offer competitive rates of $12 for up to 30 miles and $20 for up to 50 miles. Rest assured, we’re committed to delivering value straight to your doorstep.
Ordering is a breeze with Big House Farm. Once you’ve placed your order, we’ll pull your selection and calculate the precise weight of your chicken. You’ll receive a detailed invoice via email, giving you the flexibility to pay securely by card or bank account. Prefer to pay in person? No problem! Our delivery person will gladly accept payment by check or cash upon arrival.
At Big House Farm, we cherish our Farm Friends, and your satisfaction is our top priority. If there’s ever an issue with your delivery or order, we’re here to make it right. Simply reach out to us at chickens@bighousefarm.com, and we’ll address your concerns promptly and professionally.
Experience the convenience, freshness, and exceptional service of Big House Farm delivery. Join our community of satisfied customers today and savor the taste of farm-fresh chicken delivered straight to your door.
How does Big House Farm process their chicken?
At Big House Farm, we take great care in harvesting our chickens to ensure the highest quality and maintain strict control over the process. Our commitment to humane practices guides every step, ensuring that our chickens are handled with respect and care from farm to table.
Our harvesting facility is equipped with state-of-the-art stainless steel equipment, providing a sanitary and safe environment for processing. Cleanliness and hygiene are paramount, allowing us to uphold the highest standards of food safety and quality.
Once harvested, our chickens are carefully packaged in specialized vacuum bags designed to preserve freshness for up to five years. These vacuum-sealed bags are not only airtight but also Sous Vide ready, offering convenience and versatility in cooking methods.
Each package bears a label containing the weight of the chicken and a unique batch ID, allowing for traceability and quality assurance. Should you ever have any questions or concerns about your purchase, our dedicated team is readily available to assist you. Simply reach out to us directly at chickens@bighousefarm.com, and we’ll address your needs promptly and professionally.
As an extra touch of care and attention, some lucky customers may find a special heart symbol on their chicken package, indicating that it was personally packaged by Sweet Pea Farm Girl. This heartfelt detail reflects our commitment to providing a personalized and memorable experience for our valued customers.
At Big House Farm, we’re passionate about delivering the finest quality chicken products while upholding the highest standards of integrity and compassion. Experience the difference of farm-fresh goodness harvested with care and delivered with love.
Where else can you get Big House Farm Chicken?
Indulge in the exquisite flavors of Big House Farm’s signature chicken dishes at The Butcher’s Son. For a culinary experience like no other, head to The Butcher’s Son Restaurant, where you can savor the delectable Big House Chicken. Prepared by the skilled chefs at The Butcher’s Son, our Airline Breast is expertly stuffed with a tantalizing array of flavors, creating a mouthwatering masterpiece that is sure to delight your taste buds.
If you prefer to cook at home, you can find our premium chicken and farm-fresh eggs at West Side Produce and Provisions on Colley Ave in Norfolk. With our commitment to quality and sustainability, you can trust that you’re bringing home the very best ingredients for your culinary creations.
For those seeking nourishing and wholesome soups made with love, look no further than Soup Love. Using Big House Farm’s stock bones, feet, wings, and drums as the base of their soups, Soup Love crafts delicious and comforting bowls of goodness that are perfect for any occasion. You can order their soups directly from our website or visit various farmer’s markets in the area.
While we’re currently not attending farmer’s markets due to the demands of our peak season, you can still enjoy the convenience of on-farm pick-up on Wednesdays and Saturdays. Simply visit our website and stock up on your favorite Big House Farm products straight from the source.
At Big House Farm, we’re dedicated to providing you with the finest quality chicken products and ingredients, whether you’re dining out or cooking at home. Join us in celebrating the flavors of the farm and experience the difference that quality and care can make in every bite.
